Pick-up and Delivery Service

Cute chihuahua in a cupWe provide a pick-up and delivery service for our boarders from the immediate Ballarat district and surrounds – up to a 20 km radius. We recommend that cats be transported in a secure cat carrier.  If you don’t have one please let know as we have loan cat carriers, free of charge.

The pick-up and delivery service is available 7 days a week and is a minimum of $25 each way.  Booking for this service is essential. Please ring our office to book this service.

Customer Testimonials

Keera loved her stays at 1050 Glenelg Highway. Thank you all.

Customer Feedback


Thank you for the extra care and attention you gave to Sam this year.  Much appreciated by us.

Mick & Faye


You kindly cared for my much loved Fox Terrier 'Boyo' on several occasions whilst I was in hospital.  You also inquired about 'Boyo' being taken  in by '2nd chance' at Diamond Creek as it became clear that I would not be returning home.  I miss my little mate terribly but am so grateful that there are caring people like you and those at '2nd chance'.  Thank you


March 2017

To the fantastic caring staff.  Thank you all for taking such good care of our beautiful boys over their long stay.  You all do such an amazing job. We will be going out of our way to recommend you as the place for dogs to holiday and be loved and cared for.  Nothing we asked for was too much trouble.  Thank you all from the bottom of our hearts.

Bill & Louise C., Harry, Cozzie & Lincoln

February 2018

Have your pet cared for while you are away

Contact us to make a booking!